This Privacy Policy explains how we handle your Personally Identifiable Information (PII) online. PII, as defined by US privacy law, includes information that can identify an individual, either alone or in combination with other data. Please read this policy carefully to understand how we collect, use, protect, and manage your PII on our website.
Our Commitment to Your Privacy
Mark Behavioral Health is dedicated to maintaining the privacy of your protected health information (PHI). We are required by law to protect your information and to provide you with this notice about our privacy practices, your rights, and our legal duties.
How We May Use and Disclose Your Health Information
We may use and disclose your PHI without your written permission for the following purposes:
Treatment
We may use and share your PHI with doctors, nurses, therapists, and other professionals involved in your care to provide you with treatment and services.
Payment
We may use and share your PHI to bill for services and obtain payment from you, an insurance company, or another third party.
Health Care Operations
We may use your PHI to run our business activities, improve care, train staff, and ensure quality services.
Required or Permitted by Law
We may disclose your PHI when required or permitted by law, including:
- To report suspected abuse, neglect, or domestic violence
- To prevent a serious threat to your health and safety or the health and safety of others
- To comply with public health reporting obligations
- For health oversight activities (e.g., audits, investigations, inspections)
Emergencies
In an emergency, we may use or share your PHI to provide you with necessary treatment.
Serious Threat to Health or Safety
If we believe you may be a threat to yourself or others, we may disclose information to prevent or lessen the threat.
Hospitalization
If you become seriously ill or require hospitalization, we may share your PHI to facilitate your care.
Other Uses
Any use or disclosure not listed in this notice requires your written permission. If you give us permission, you may revoke it at any time.
Your Information. Your Rights. Our Responsibilities.
This notice outlines how your medical information may be used and disclosed, and how you can access this information.
Your Rights Regarding Your Health Information
You have the following rights with respect to your PHI:
Right to Inspect and Copy
You may request to view or obtain a copy of your medical records and other health information.
Right to Request an Amendment
You may request that we correct or update your PHI if you believe it is incorrect or incomplete.
Right to Request Restrictions
You may request restrictions on how we use or share your PHI. We are not required to agree to these restrictions but will do our best to honor them.
Right to Confidential Communications
You may request that we communicate with you in a certain way or at a certain location (e.g., only contact you at work).
Right to an Accounting of Disclosures
You may request a list of certain disclosures we have made of your PHI.
Right to a Paper Copy of This Notice
You may request a paper copy of this notice at any time, even if you received it electronically.
Right to File a Complaint
If you believe your privacy rights have been violated, you may file a complaint without fear of retaliation.
Information Collection and Use
- Personal Information: When you register on our site, we may collect your name, email address, phone number, and other details to enhance your experience.
- Collection Methods: We collect information when you register, subscribe to our newsletter, fill out forms, use live chat, or enter information on our site.
- Usage: We use your information to administer site features, send emails about orders or services, and follow up on inquiries.
Information Protection
- Security Measures: Our website is regularly scanned for security vulnerabilities. Your personal information is stored behind secured networks and is accessible only to a limited number of people who are required to keep it confidential. Sensitive information is encrypted via SSL technology.
- Transaction Processing: All transactions are processed through a gateway provider and not stored on our servers.
Cookies and Third-Party Disclosure
- Cookies: We use cookies for Google Analytics and Dynamic Number Insertion.
- Third-Party Disclosure: We do not sell or trade your PII to outside parties.
- Third-Party Links: We do not offer third-party products or services on our website.
Legal Compliance
- Google Advertising: We comply with Google’s advertising principles and use cookies for ads.
- CalOPPA: We adhere to the California Online Privacy Protection Act, allowing users to visit our site anonymously and providing clear information on what data we collect.
- Do Not Track: We honor Do Not Track signals and do not plant cookies or use advertising if a Do Not Track mechanism is in place.
- COPPA: We do not market to children under 13 years old.
Online Security
We implement both electronic and physical safeguards to protect your personal data, following industry standards and practices.
Fair Information Practices
In the event of a data breach, we will notify affected users via email and in-site notification within 7 business days. We also adhere to the Individual Redress Principle, allowing individuals to seek legal recourse if their data rights are violated.
Email Communication
- Collection: We collect your email address to send marketing emails and follow-ups after transactions.
- CAN-SPAM Act Compliance: We follow rules for commercial emails, including not using misleading subjects, identifying advertisements, and providing unsubscribe options.
Our Legal Duties
- We are required by law to maintain the privacy of your PHI.
- We are required to provide you with this notice.
- We are required to follow the terms of this notice.
- We may change this notice, and if we do, we will update it on our website and make it available upon request.
Contact Information
If you have questions, need further information, or wish to file a complaint, please contact:
Anthony Cibene — Privacy Officer
Email: info@allindm.com
Mailing Address: Mark Behavioral Health
128 Lakeview Ave
Lantana, FL 33428
You may also file a complaint with the U.S. Department of Health and Human Services at:
www.hhs.gov/ocr/privacy/hipaa/complaints/